Announcements

Interrupted playback

Status: Closed

I've had two (perhaps related) problems recently:

 

- When playing from an artist playlist, it often skips to the next song after about a minute/minute and a half.

 

- A playlist or artist playlist I'm listening to gets interrupted by what seems to be a playlist of promoted music; I've never heard of the artists or songs before. 

 

The only thing that seems to help me avoid the problem is listening to a downloaded playlist while offline. 

Hey @lehcarab!

 

As we haven't had any recent updates on this, we'll be closing this thread.

 

Don't hesitate to open a new one if you need us again.

 

All the best.

Comments
SergioDavid
Status changed to: Need more info

Hey @lehcarab, welcome to the Community!

 

How long has this been happening for? When your music gets interrupted, do you get a pop-up message? If so, send over a screenshot of what you see.

 

We'll also need to know what device, operating system, and Spotify version you're using.

 

We'll see what we can suggest once we have this info.

Alfredo
Status changed to: Closed

Hey @lehcarab!

 

As we haven't had any recent updates on this, we'll be closing this thread.

 

Don't hesitate to open a new one if you need us again.

 

All the best.

Env: prod