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Issue with the My Forever Favorites playlist

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here's what I got

Hey everyone,

 

Thanks for reaching out and bringing this to our attention.

 

Some users are currently not able to open the link to My Forever Favorites playlists - the app freezes or the playlist loads indefinitely. If you're experiencing this, try the following troubleshooting steps:

 

  • Make sure that you have a strong WiFi connection
  • Restart your router, the app and your device

You can also try to access your own playlist by typing spotify:forever-favorites in the search bar on mobile to navigate to it.

 

We'll keep you posted here for further updates. In the meanwhile, you can add your +VOTE and subscribe to this thread to stay in the loop.

 

Thanks!

Comments
Moderator
Moderator
Status changed to: Under investigation

Hey everyone,

 

Thanks for reaching out and bringing this to our attention.

 

Some users are currently not able to open the link to My Forever Favorites playlists - the app freezes or the playlist loads indefinitely. If you're experiencing this, try the following troubleshooting steps:

 

  • Make sure that you have a strong WiFi connection
  • Restart your router, the app and your device

You can also try to access your own playlist by typing spotify:forever-favorites in the search bar on mobile to navigate to it.

 

We'll keep you posted here for further updates. In the meanwhile, you can add your +VOTE and subscribe to this thread to stay in the loop.

 

Thanks!