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FAQs

Please see below the most popular frequently asked questions.

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Ongoing Issues

Please see below the current ongoing issues which are under investigation.

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Issues accessing the web player

Hey folks,

 

We're seeing reports that users are unable to access the web player and are seeing error messages like "upstream request timeout" and "upstream connect error or disconnect/reset before headers. reset reason: overflow"

Hey folks,

 

Thanks for your patience while we looked into this issue.

 

We’re happy to say that this should now be fixed for everyone!

 

If you're still having trouble, make sure to post a new thread in the relevant help board here.

 

Thanks!

Comments
frgrggerg

GUYS I FOUND A SOLUTION I THINK. CLOSE UR BROWSER COMPLETELY AND ANY OTHER PROGRAMS U HAVE ON THEN OPEN THE BROWSER AGAIN AND GO TO SPOTIFY, I HOPE THIS HELPS

hrfeavtre3333

same, but i guess we have to wait a bit

Braxto

If Your Using 2G On Whatever Device Your Using Which To 5G It Worked For Me.

Animeledgens003

same I was going to listen to my music and it wouldn't load. please help 

Dezig

SAME UUUUUUUUGGGGHHHHHHH

 

creator7506b

I downloaded the app on my computer and It said the same exact thing you just need to delete the app and it will hopefully start to work again

jason93

me to

muenkes

Well, this wasn't fixed, it just started to happen to me too. 

This is happening on Chrome, and no, I don't want to use the app, thank you.

AriaDalir

same error

migero_neko

same here fo few days