Help Wizard

Step 1

NEXT STEP

Issues accessing the web player

Hey folks,

 

We're seeing reports that users are unable to access the web player and are seeing error messages like "upstream request timeout" and "upstream connect error or disconnect/reset before headers. reset reason: overflow"

Hey folks,

 

Thanks for your patience while we looked into this issue.

 

We’re happy to say that this should now be fixed for everyone!

 

If you're still having trouble, make sure to post a new thread in the relevant help board here.

 

Thanks!

Comments
fanaticbychoice

I had the same thing happen to me. I can still reproduce it at https://open.spotify.com/ however, when I go to https://open.spotify.com/search it loads with no issue.

Hope it helps!

giadirr

Yeah, same problem 

linguistfrta

How to rectify this error? 

upstream request timeout
MihailY
Status changed to: Under investigation

Hey,

 

This is currently being investigated. 

 

If you’re experiencing this issue, make sure to click +VOTE and Subscribe to the thread to be notified of any developments.

 

We’ll keep you posted and let you know as soon as we have any updates on this.

gambetglon

Same Error

MihailY
Status changed to: Fixed

Hey folks,

 

Thanks for your patience while we looked into this issue.

 

We’re happy to say that this should now be fixed for everyone!

 

If you're still having trouble, make sure to post a new thread in the relevant help board here.

 

Thanks!

Walruster

Nope, still not fixed. 

Gracia32

Hi, when I tried to access to Spotify web player and PC app, it shows this: 

upstream connect error or disconnect/reset before headers. reset reason: overflow

Please fix this. Thank you 

 

Update at 2:21pm SGT: Its fixed.

lukas112

We have the same problem now with our players and playlist.

"upstream request timeout"

noegorecords

Same issue described here.

playlist embeds are not working

https://www.noegorecords.com