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Whenever I have LTE data on, my Spotify playlists wont play through the Nike+ run club app. I have mobile data turned on for both Spotify and nike+ run club. Everything works fine on WiFi.
(iOS 10, Android Oreo, Windows 10,etc.)
My Question or Issue
We haven't heard from you in a while, so we're going to close out this issue for now.
If you are still experiencing this issue, make sure to start a new topic in the relevant help board.
Also, any tips on how to remove Spotify from NRC app would be helpful. I removed NRC app access from my Spotify account, but the NRC app continues to show Spotify spinning away (see my photo in previous post). I would reinstall the NRC app overtop of itself, but Mojave has done some nifty things to prevent a little hacking, so I'm stuck.
There's a newer Spotify version available. Can you reinstall the app and see if the last version works better for you? Reinstall with the steps here. Also make sure that the Nike Running Club app is up-to-date.
Let us know how it goes!
There's a newer Spotify version available. Reinstall the app, and see if the last version works better for you. Reinstall with the steps here. Also make sure that the Nike Running Club app is up-to-date.
If you're still experiencing this, please make sure to click the +VOTE button and leave a comment with the following details, if you haven't already:
I figured out how to disconnect NRC from Spotify (and reconnect), and no, music is still not working as expected without wifi. I have two bars, to be precise, in my tests.
To disconnect Spotify from NRC app, in NRC app
- click on your face (circle, top left corner on phone screen before you start any run)
- settings (fourth icon in row)
- Click Spotify Disconnect
There is no feedback, but it does disconnect. Leave the screen and return to this screen. You will see Connect where Disconnect use to be.
But no, after the disconnect/connect, it didn't fix the issue. The music is still bugging out.
Thanks for providing us with the info. Just to confirm, did you end up with Spotify app version 8.4.89 after reinstall? Let us know and we'll make sure to take a closer look.
Thanks for your reports. This has now been passed on to the right teams!
Have a great day 🙂
So far we weren't able to reproduce the issue on our end so there's something different we'd like to try:
If the issue persists, please send us over a video where you are trying to listen (on 3G and WiFi) so we can take a look at what is happening.
Looking forward to your reply. Thanks!