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Last.fm playback broken

Since more than 1 month, Last.fm is unable to play their recommendation radio via Spotify. We get answers from the Last.fm team, something was changed on Spotify's side and this broke the player:

 

https://getsatisfaction.com/lastfm/topics/last-fm-wont-connect-spotify-desktop

https://www.reddit.com/r/lastfm/comments/6p7swp/how_long_does_spotify_playback_not_work/

 

Is there any statement from Spotify about this, when this will work again?

Hey again @lenniepaine!

 

Our team wasn't able to reproduce this on our end, but rest assured that the right team is aware of this.

 

If you ever need anything else, just let us know.

Comments
Grace
Status changed to: New issue report

 Hey @Alsweider!

 

Can you let us know your device model, operating system version and Spotify version? Thanks 🙂

Alsweider

@Grace Using Windows 10 Pro version 1607 on a desktop PC, Spotify 1.0.59.395.ge6ca9946.

FabianS_Bogota
Status changed to: Need more info

Thanks for the info @Alsweider!

 

Just to confirm, are you still experiencing the same? Let us know if this happens across all devices. We'll see what else to suggest.

 

Take care!

Alsweider

@FabianS_Bogota I thought Spotify would already know about this issue for a long time. In my first posting I have linked to the thread in the Last.fm support forum. According to the Last.fm team, Spotify has changed a library (over a month ago) which lead to a broken web player on Last.fm. Last.fm is not able to use Spotify as a player anymore (all devices of all Last.fm users who use Spotify playback on the website are affected) and therefore they have disabled it until this problem is solved. It would be interesting to know if someone is actually working on it.

 

Website Settings — Last.fm.png

 

 

lenniepaine

Same here... Any news on this?

FabianS_Bogota

Hey folks! 

 

We've passed the info to the relevant team to take a closer look. As soon as we get any updates we'll let everyone now.

 

Take care!

lenniepaine

Great, thanks a lot! 

lenniepaine

Any news on this?

SergioDavid
Status changed to: Case Closed

Hey again @lenniepaine!

 

Our team wasn't able to reproduce this on our end, but rest assured that the right team is aware of this.

 

If you ever need anything else, just let us know.

mynister

Hi @SergioDavid

 

"Our team wasn't able to reproduce this on our end" ...

 

what do you mean? .... were you successful using a Last.fm account to push the spotify desktop app to stream? or you mean it was not possible to setup a test scenario?

 

Thanks for your support.