Regular Spotify App on Mobile installed from the Google Play Store
My Question or Issue
Recently my Liked songs playlist fails to load/disappeared in my Spotify app for Android, and reinstalling the app does basically nothing since it will disappear again after awhile/the next day. Thankfully, the actual Liked/Favorite Songs playlist still exist and still appear in the Web Player and the Spotify Lite app, and only the regular Spotify app is having this issue.
If it helps, the regular mobile App still recognize the Liked songs I downloaded, because it still remember the space it takes for storing the downloaded songs in the Settings. I can also somewhat play these downloaded songs on the mobile App if I play them through the Web Player, and the app tries to load the downloaded songs locally (Basically accessing the playlist through the Web Player, and playing the song on my phone via the Connect Device feature).
And since this issue only happened recently, is it too far to assume that the recent removal of Liked Songs limit is connected with this issue? I expect that the regular app won't have any trouble with this, but why does only the regular App that is having this issue? How come the Web Player and the Spotify Lite isn't?
I have yet to check if this issue also appears in the Linux build of Spotify app (I'm using the Web Player on an Arch Linux build of Google Chrome), but I doubt that it will since this issue only affects the regular mobile Spotify app.
Attached with this post are three screenshots. A screenshot of the Liked Songs playlist on the Web Player, a combined screenshots of the regular Spotify App showing the Liked Songs cover in the Home screen, but fails to appear in my Library and contains no songs when accessed through the Home screen, and a combined screenshot of the Liked/Favorite Songs playlist/screen in the Spotify Lite app.
Thank you for reporting this to us!
If you're experiencing this, we'd first recommend deleting and reinstalling the app and rebooting your phone. Also make sure that you're running the latest firmware on your device.
In case you're using a SD card it'd also be a good thing to remove it before restarting the app, to see if that makes a difference.
Should the issue persist, let us know by adding your+VOTEand the following details in a comment below:
affected device and its OS version
the exact Spotify version
available memory on your device
are you using ad-blocker or cache clearing apps?
what troubleshooting steps you tried so far
Thanks! We’ll keep you posted and let you know as soon as we have any updates on this.