Log in error 'can only use Spotify abroad for 14 days'

[JG2246]

Keep receiving an error message 'You can only use Spotify abroad for 14 days' or error 404 when trying to log in through Facebook. I have been in the same country for the last 14 days and unsure what error 404 is... please help?!

[Hubo]

Hey @JG2246! Welcome to the Spotify Community!

That's not cool! Could you check if your country settings are still up-to-date here? Also, are you subscribed to Spotify Free or Spotify Premium? Let me know! 🙂

Have a great day!

[JG2246]

Hi,

Great thank you for sending the link, strangely the country setting had not updated and I couldn't change it on the app as I could not log in. 

Thanks again for your help! 🙂

[Maria_B]

Thanks for the info.

In this case, we suggest going to the link we've sent before from a PC. You should be able to log in.

Keep us posted.

[Aimee_T]

Hey,

We're closing this thread as we didn’t receive an answer from you. If you're still having the same issue, just give us a shout.

All the best 🙂