Losing Playlists

[surfinchina]

I have Spotify Premium and am losing playlists every day. Today I logged in and had all my playlists, then 5 minutes later they disappeared, in front of my eyes.

I don't really have time to keep rebuilding my playlists every day.

Is this a known issue?

Logging out and logging in again doesn't help. They are not in the recover playlists tab.

Thanks in advance.

[rodrigoimenes]

Happened to me too, as you can see in:

https://community.spotify.com/t5/Accounts-and-Subscriptions/Someone-is-using-my-account/m-p/1531075/...

https://community.spotify.com/t5/Ongoing-Issues/Playlists-disappearedSome-playlists-disappeared-and-...

[Alejandro_C]

Hey there!

This is something our Accounts team needs to look into. Get in touch with us via this contact form, on Twitter with the @SpotifyCares handle, or on our Facebook page.

We'll be happy to help you sort this out.

[flboffin]

I'm having a similar problem, but I'm not losing my entire playlist. I'm losing tracks from my playlist. There was a song I hadn't heard in a long time, so I checked and it wasn't on my playlist ieven though I know I had put it there a few years ago. I have noticed that my playlist dropped from almost 3,900 tracks to just over 3,700 tracks, and I think this is the reason. Has anyone else noticed tracks that have been lost from their playlists?