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Losing Playlists

I have Spotify Premium and am losing playlists every day. Today I logged in and had all my playlists, then 5 minutes later they disappeared, in front of my eyes.

I don't really have time to keep rebuilding my playlists every day.

Is this a known issue?

Logging out and logging in again doesn't help. They are not in the recover playlists tab.

Thanks in advance.


Hey there!


This is something our Accounts team needs to look into. Get in touch with us via this contact form, on Twitter with the @SpotifyCares handle, or on our Facebook page.

We'll be happy to help you sort this out.

Status changed to: Closed

I'm having a similar problem, but I'm not losing my entire playlist. I'm losing tracks from my playlist. There was a song I hadn't heard in a long time, so I checked and it wasn't on my playlist ieven though I know I had put it there a few years ago. I have noticed that my playlist dropped from almost 3,900 tracks to just over 3,700 tracks, and I think this is the reason. Has anyone else noticed tracks that have been lost from their playlists?