I had been using spotify with several google home devices for a few months with no problem.
It started about 1 month ago for no reasons: I have a very low volume when casting spotify on my devices:
Harman Kardon Citation 500
Google home mini
It means when I use google assistant or any other app (tunein for radio, bluetooth on the speaker..) the volume is perfectly fine and loud. When I Switch to Spotify I have to double the volume level at least to get the same output...!
Harman Kardon support couldn't help me at all so I hope someone can give me a solution ?
I've try unplugging the speakers, factory reset... didn't work
Thank you !
PS: i'm not a native english speaker so I hope I was clear enough
Thank you for reporting this issue to us and for all your valuable information.
We just wanted to let you know that the right folks are looking into this.
We're not able to provide an exact timeline for a fix, but we'd recommend always keeping your Spotify app up to date to ensure you're on the latest version.