Plan
Premium
Country
Germany
Device
MacBook Pro (Mid-2012), 10.14.3 (all updates installed), Spotify 1.1.0.237.g378f6f25
My Question or Issue
Spotify always crashes 30 seconds after application start. No error, no warning, it simply quits whether a song is playing or the app is idle. The problem occurred under MacOS 10.13 from time to time but has been permanent since the last update to 10.14 a week ago.
Steps tried to solve the issue, yet no success
Active Spotify Processes (copied from Activity Monitor)
Spotify – Spotify Helper – VTDecoderXPCService – Spotify Helper – Spotify Helper
(I may try to obtain a process sample during the crash if requested)
I am looking forward to your ideas on how to solve the issue. Currently, I am not able to use Spotify on my Mac at all which is sad.
Thanks in advance for your help!
Robert
Hey folks,
Thanks for your patience while we looked into this issue.
We’re happy to say that this should now be fixed for everyone!
If you’re still experiencing this issue, let us know and we’ll look into it.
Thanks!