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[Mac] Spotify not working after updating to macOS Catalina




United States


Macbook Pro Mid 2014)

Operating System

Mac OS Catalina 10.15


My Question or Issue

I just finished installing Mac OS Catalina, and each time I try to open Spotify, the icon jumps like normal as if it’s about to open, and then it just doesn’t open. I’ve uninstalled and reinstalled Spotify several times as well as clearing the cache, but the problem still persists. Is there any way to fix it? 

Hey folks,


Going on the latest reports from users who were affected by the issue, we're marking this as 'Fixed'.


If you're still experiencing this issue, make sure to create a new thread in the relevant help board here - we'll be happy to jump in and help you out as soon as we can.




I reinstalled Spotify with appcleaner and restarted my laptop. Works perfectly now.


Hi @nv5nf5a-in_u 


Can you please tell me the steps you followed? Also, can you also please test for Google Chrome? I am facing this issue for Spotify and Chrome in my Mac.






My issue was with chrome so this should work for you too.

Follow this:

If you don't want to do the steps in the link to reinstall, download appcleaner

From here:


Then just restart.

Mac mini late 2012 with os Catalina. After upgrading to Catalina the Spotify desktop app (version} for 24 hrs and then it stopped working.
I’ve removed and reinstalled the app several times without result.
The app tries to starts but closes in one second.
I reinstalled. Catalina. Clean install. At thirst it looked like Spotify desktop app was working but after an hour +_ it stoped again...
Yesterday evening, all of a suddent, it worked great again 12 hr straight.
Today it worked for +- 1 hrs then it stopt.
Removed it with app cleaner,no result.
Safe mode, no result.
Different system user, no result.
No anti virus insalled.
Other programs work fine (chrome as wel).
different internet connection, no result.

I’m desperate

##- Please type reply above this line -##

Same Issue

Mac Pro Late 2013, Catalina 10.15


I have a workround to get the app running if it helps

1: Right Click Spotify in applications folder, click show package contents

2: Double Click contents

3: Double Click Library

4:Double Click Loginitems

5:Double Click StartUpHelper, icon should appear on the bottom right, click it and spotify opens and runs ok.

Tried reinstalls etc, nothing worked except the long way round as above. hope it is fixed soon because its a long way round to open the app 🙂



@Muazzam My man! Kudos!


My pleasure 🙂


@Muazzam Allmost thougt it did the trick...App started but reacted slow and crashed soon after... When i tried it another time it didnt start at all:-(


I've had a few crashes too but it has always restarted so far. It's a nightmare but better than not working at all




I just updated to Catalina, and have reintalled Spotify after I was already having issues with it. It will not let me play unsaved songs while I am online or connected to wifi. I have checked to see if I am in offline mode, and cleared all the caches but it still wont work.


Some help please!

Thank you!