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[Mac] Spotify not working after updating to macOS Catalina

Plan

Free

Country

United States

Device

Macbook Pro Mid 2014)

Operating System

Mac OS Catalina 10.15

 

My Question or Issue

I just finished installing Mac OS Catalina, and each time I try to open Spotify, the icon jumps like normal as if it’s about to open, and then it just doesn’t open. I’ve uninstalled and reinstalled Spotify several times as well as clearing the cache, but the problem still persists. Is there any way to fix it? 

Hey folks,

 

Going on the latest reports from users who were affected by the issue, we're marking this as 'Fixed'.

 

If you're still experiencing this issue, make sure to create a new thread in the relevant help board here - we'll be happy to jump in and help you out as soon as we can.

 

Thanks!

Comments
AlexMontes

Hello @Loxer 

 

Yes I downloaded the application from the official website, but the problem is still present, in fact it has happened to me since I updated Catalina 😞 .

Captura de Pantalla 2019-10-13 a la(s) 10.01.46.png
Naynaris

Same issue. 

SimonAllen

Same issue here

Rambow69
same issue here ! hope that there will be a solution soon.
Coen10
Same here, even re-installed Catalina. No difference..
Pleace fix
Ayyds

Yeah I haven't been able to use Spotify since Catalina 😞

rtenkroode
I have the exact same problem!
Peter
Status changed to: Under investigation

Hey folks,

 

Thanks for reporting this issue to us.

 

We’ve passed your info on to the relevant team, who are currently looking into it.

 

If you’re experiencing this issue, make sure to click + VOTE.

 

Could you make sure to provide us with the following info, if you haven’t already:

  • device + OS version
  • exact Spotify version

Thanks! We’ll keep you posted and let you know as soon as we have any updates on this.

guptai

Hey @Peter,

 

I think this is due to some internal low-level libraries conflict on macOS Catalina. If it is required, I can share my System logs. 

 

Thanks,

Ishan

Coen10
Hi there,
I’m using;
Mac mini late 2018
macOS Catalina Versie 10.15
Spotify 1.1.16.522.g55a4b852