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Major I/O write bytes on the Spotify Desktop app. It will kill SSD drives in record time (fixed)

Submitted by on ‎2016-10-21 07:16 AM
Status: Closed

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EDIT: According to Spotify this issue has been fixed in the 1.0.42 version so the case has been closed. Personally I have no more issues with this anymore on any computer. Thanks everyone for making this happen !!!

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original post:
Major disk write activity detected on the Windows/Mac app. Does not behave like that when using the browser player.

Please look into this thread, more details there:
https://community.spotify.com/t5/Desktop-Linux-Windows-Web-Player/Spotify-killing-my-SSD/m-p/1365378

 

Attached readouts from a Win7/64 PC during one hour and ten minutes. No offline playlist syncs and zero songs were played during that hour, only the spotify app tray active in background!

No disk drive, SSD or standard HDD can take that rate for a long period of time.

 

PLEASE ADDRESS THIS ISSUE ASAP OR BE THE NEXT SAMSUNG NOTE !!!

 

temp.jpg
Thank you for bringing this issue to our attention. As some of you have noted, the prior version of the Spotify desktop client may sometimes have caused unnecessary data to be written to storage devices. This issue has been fixed in the current version of the desktop client (1.0.42), released November 11th, and rolled out to all our users. If you try to run an older version, you will see it automatically restart and update to the new version shortly after you log in.
 
If for some reason you should encounter problems with the auto update, just follow these steps to perform a full reinstall.
 

If you're running a deprecated OS (Windows XP, Vista; OS X 10.7, 10.8), don't worry. A fix has automatically been rolled out to you too. To ensure you're running this version, just close/reopen the desktop app twice.

 
Again, we greatly appreciate your help here, and hope that you will continue to flag issues for us when they arise.
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Comments
diskostu
Regular
‎2016-11-10 03:23 PM

Please Spotify, be more transparent. Acknowledge bugs and provide changelogs.

0 Likes
carrerr
Music Fan
‎2016-11-10 03:49 PM

> Please Spotify, be more transparent. Acknowledge bugs and provide changelogs.

 

I wholeheartedly agree with this comment. I don't mind the occasional bug; all software has them. But what gets me is the persistent lack of communication.

 

0 Likes
frithjofK
Newbie
‎2016-11-10 05:28 PM
This sort of user neglect can be observed quite often in companies. And it's an important lesson how not to run a service. Mildly put they have shown complete disregard of a blatant software bug that affects many users. On top of that not communicating with their users at all – in this day and age – should ring some alarm bells for the company. Spotify chose to treat a valid problem exactly the way they did, freely and willingly. Your best option as a user is to vote with your wallet: Cancel Spotify.
0 Likes
selfadmin
Newbie
‎2016-11-10 06:35 PM

I'm not having the issue myself. I'm running windows 10 pro x64 - Spotify Version: 1.0.42.151.g19de0aa6

 

Share your specs and I might be able to help on their behalf since their support team is non-existent. 

 

 

 

 

0 Likes
veritasiness
Casual Listener
‎2016-11-10 07:50 PM

On 1.0.42 on my laptop, this issue seems fixed. Will still need to test on other systems.

0 Likes
tebruno99
Newbie
‎2016-11-10 08:19 PM

I had to manually go to the website and redownload and reinstall to get from version 1.0.38 to 1.0.42 for OSX.  After leaving spotify idle for several hours the results are:

 

1.0.38:  8.5GB written, 84mb read

1.0.42: 120.5mb written, 56.5 read

 

I believe this issue is resolved with this build.

0 Likes
user-removed
Not applicable
‎2016-11-10 09:52 PM

How are you able to get the fixed 1.0.42 version? When I re-download the Mac app it installs 1.0.39 and gives me a prompt to update to 1.0.41.375 which is the problematic version I already had on my desktop! I've tried reinstalling three times now!

 

I'm a premium subscriber and am minutes away from switching to Apple Music because I'm so fed up. And nothing here from Spotify. Abysmal customer service.

0 Likes
justinw1
Newbie
‎2016-11-11 05:51 AM

Is it possible to manually update the app on macOS Sierra? I am still on an older version...

0 Likes
user-removed
Not applicable
‎2016-11-11 08:53 AM

 I am unable to upgrade to 1.0.42. Reinstalling gets me 1.0.39 and it then upgrade to 1.0.41, just like the poster above. 

Do we have to mass unsiscribe to get more than a 3 line post reply from Spotify and a proper way to fix this ? Given the write rate on my SSD you should be paying me the premium fee to me, not the other way around.

0 Likes
MinionMan74
Casual Listener
‎2016-11-11 09:25 AM
Yeah the update is not here either. I still keep deleting the db + data folders. I made a script to replace the spotify icon, it kills them and then starts the app. Reduces writing rates ok, but still need to restart it every few hours. I was also googling a proper version/change log on spotify desktop app but no luck. I suppose its bad media news if you tell your customers how much and what you have fixed **bleep** Ps: this thread was noted again (twice now) in our local IT news. The headline says "Using Spotify will harm your SSD drive - they knew about it months ago - not fixed until now"
0 Likes

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