I have been an active spotify user for over 5 years now and in that time i have also been a musician that has his music listed on spotify. Prior to the merchbar partnership with spotify in june 2016, i had easy access to sell my physical records easily through my spotify profile page, but since spotify procured the services of merchbar, my ability to do this has been completely shut down.
I have repeatedly tried to reach out to merchbar to sign up to use its platform for spotify integration, and have been repeatdly denied not only access, but any actual steps that i need to take to eventually use this. If and when their team responds, the ambiguous email correspondence often feels like groundhogs day, asking the same generic questions over and over, with no recollection of previous interactions. It would seem that merchbar is reserving access to its integration to certain music labels, and denying others.
it would be great if spotify allowed musicians to chose to use merchbar's services or to provide fans merchansie access via the older, more direct (DIY) method, or at the very least hold their vendor MERCHBAR more accountable to make it's services available to more artists/musicians.
Thanks for your report! I understand your concern and I would love to help you out. Spotify gathers all merchandise data from Merchbar and you'd need to have your merchandise on Merchbar for it to show up in Spotify. You can head to this page to sign up to be working with Merchbar. If you have any questions about this, don't hesitate to shoot Merchbar an email at: firstname.lastname@example.org. Let me know if there is anything else.