I'm opening a new thread because I can't respond with a follow-up question to my original post and I can't reply to the email that I received of the response.
"Re: Merging Xbox Groove Music with Spotify - Status changed to: Not an issue
Hey @ElGimpiablo, welcome to the community!
Thanks for reaching out to us.
Right now, the albums section on the Xbox app isn't available. However, we'll gladly pass your feedback on to the right folks about this."
I'm really confused by this. When you say the album section on the Xbox app isn't available what exactly do you mean by that? Is it not available for merging the albums from Groove music to spotify's album section or not available as in whenever I'm in the xbox spotify app there's going to be no album section function? I ask this because if I open the Xbox app and I go to the album section it works perfectly fine and it has been for quite some time. I added 3 Alice in Chains albums as soon as I read the response and they showed up just fine in the album section. Again my issue is the information being merged from Groove music to Spotify. Groove music had three categories that were supposed to merge. Playlists, albums, and songs. Two of these categories merged just fine. Playlists and songs. Albums however did not and it's weird because if I go to the songs section all the songs from the albums that were supposed to merge are there in the song section. Again this issue is completely separate from if I am already in Spotify and I'm searching for an album that is not saved. For instance if I wanted to find a new Slayer album I could save it and then check my album section and I would find it there.
I understand that this information is being passed on to the right folks which I really do appreciate and hope it gets dealt with appropriately in a timely fashion but the response answer as to why feels either vague or highly inaccurate given that the app itself seems to work perfectly fine other than the apparent bug with the merge. If I have a follow-up question is there any other way to do that without having to create another thread? Thank you.
Sorry to make you jump through all these hoops. We'll certanly pass your feedback on to the devs about the UI for the Xbox app.
If anything else comes up, don't hesitate to open a new thread.
All the best.