[Mobile] Hitting Like or Dislike on the notification bar doesn't work

 

Plan

Premium

Country

US

 

Device

Samsung Galaxy Note 10+

 

Operating System

Android 10

 

My Question or Issue

The heart icon in the notification drawer no longer works.

It doesn't add the song to my library, nor it likes the song.

Please help

 

Update: 

Spotify version: 8.5.36.747

Android 10

Galaxy Note 10+

Issue still persists

The heart icon in the notification tray does not work

Also as many have pointed out, it does not work in Discover Weekly playlist and some others. 

 

 

STEPS TO REPRODUCE:

1) Play Discover Weekly Playlist

2) Minimize app /Put it in background (Optional)

3) Open Notification Panel (like the image below)

4) Click on heart icon (it will not work)

 

The like button still does not works as of Jan 16 2020

 

Update 2: 

Spotify version: 8.5.46.859

Android 10

Galaxy Note 10+

 

The issue is still present and the steps to reproduce the issue remain the same 

Hope to see a resolution soon from the Spotify team. 

 

Note: Please use Discover Weekly playlist to reproduce the issue as it has never worked on that playlist. Thank you

 

 

Final Update: 

The issue seems to have been resolved for many including me but there are some people who are still facing the issue.

I'll keep the idea open until we receive an official word from Spotify.

 

The App version that solved the issue for me 

8.5.49.973

Also make sure you clear cache, force stop app and restart. 

Screenshot_20190905-085530_Nova Launcher.jpg

Hey folks,

Thanks for your patience and cooperation while we looked into this issue.

Based on your reports, we’re happy to say that this should now be fixed for everyone!

 

Make sure that your app is updated to the latest version. If you're still experiencing this issue, make sure to create a new thread in the relevant help board here.

 

Cheers!

Comments
Casual Listener

Plan

Premium

Country

USA

 

Device

Moto G6

Operating System

Android Pie

 

My Question or Issue

Tried listening to my Discover Weekly playlist the other day while driving. The suggestions keep getting worse (separate issue) so I use the dislike button a LOT of late. Trying to dislike something from the notification area interface doesn't work. I've had problems before where it lagged and then disliked multiple tracks in a row, but now it just doesn't do anything. Not that it actually influences the selection of my next Discover playlist or prevents that track from playing again the next time through the playlist anyway, but it would be nice if it at least pretended to work.

 

Getting real tired of paying for premium and getting a useless app.

Newbie

I have the same issue, both on Android app and the Windows desktop app. Both apps I can not dislike/hide songs anymore.

 

I'm extremely annoyed by the Spotify apps for the past few months, I'm trying out a few alternatives atm and leaving the second I made my decision because Spotify obviously doesn't give a **bleep** anymore at this point. The issues you mentioned have been known for weeks and some other feature issues even months and on top of that they remove useful features and replace them with garbage nobody asked for.

Newbie

Same here, and the dislike button doesn't work either. It started about a month ago or so in Android Pie, but the same happens in Android 10.

Casual Listener

Plan

Premium

Country

Au

 

Device

Oppo A73

 

Operating System

Android 7.1

 

My Question or Issue

After the latest update, the like song button in the notification controls is no longer working. Persists after force stopping app and rebooting device. 

Seems like every update is removing features (widget) or breaking things.

 

Music Fan

This has been going on for a couple of weeks.

Plan: Premium

Country: USA

 

Device: Google Pixel 2 XL

Operating System: Android 10

 

My Question or Issue: Hitting like or dislike on the notification bar doesnt work.

 

Spotify Legend

Hey @Bizatts,

 

Welcome to the Community.

 

We know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

 

If you're still having trouble, could you let us know the exact version of Spotify?

 

Looking forward to your reply 🙂

Visitor

Plan

Premium

 

Country

Switzerland 

 

Device

Google Pixel 2

 

Operating System

Android 10

 

My Question or Issue

This has already been happening since Android Pie (9), but the like/dislike buttons simply don't do anything in the notification bar. It shows that it was pressed but the buttons don't update nor do anything in the app when I unlock my phone. The phone being locked also has no influence on this.

 

I know there is a similar thread, but I'd like for to raise the awareness a little...

It's been broken for a while already — would be great to hear something from some Moderators.

Visitor

I'm also facing the same issue. It's quite annoying.

Music Fan

I've tried that multiple times along with deleting data and uninstall/reinstall.

Rock Star 8
Rock Star 8

Have you tried clean reinstallation of your Spotify app?

Regular reinstallation might not help, but this one usually helps. 

Here's more info on how to do it.