Plan
Premium
Country
Indonesia
Device
Motorola Moto E4 Plus
Operating System
Android Nougat 7.1.1
Type of Spotify App
Regular Spotify App on Mobile installed from the Google Play Store
My Question or Issue
Recently my Liked songs playlist fails to load/disappeared in my Spotify app for Android, and reinstalling the app does basically nothing since it will disappear again after awhile/the next day. Thankfully, the actual Liked/Favorite Songs playlist still exist and still appear in the Web Player and the Spotify Lite app, and only the regular Spotify app is having this issue.
If it helps, the regular mobile App still recognize the Liked songs I downloaded, because it still remember the space it takes for storing the downloaded songs in the Settings. I can also somewhat play these downloaded songs on the mobile App if I play them through the Web Player, and the app tries to load the downloaded songs locally (Basically accessing the playlist through the Web Player, and playing the song on my phone via the Connect Device feature).
And since this issue only happened recently, is it too far to assume that the recent removal of Liked Songs limit is connected with this issue? I expect that the regular app won't have any trouble with this, but why does only the regular App that is having this issue? How come the Web Player and the Spotify Lite isn't?
I have yet to check if this issue also appears in the Linux build of Spotify app (I'm using the Web Player on an Arch Linux build of Google Chrome), but I doubt that it will since this issue only affects the regular mobile Spotify app.
Attached with this post are three screenshots. A screenshot of the Liked Songs playlist on the Web Player, a combined screenshots of the regular Spotify App showing the Liked Songs cover in the Home screen, but fails to appear in my Library and contains no songs when accessed through the Home screen, and a combined screenshot of the Liked/Favorite Songs playlist/screen in the Spotify Lite app.
Hey folks,
Thank you for sharing your reports and info.
Our tech teams are on it and working on continuously improving the app.
Keep in mind that this issue is tied to individual devices. That's why, if possible, we would suggest that you try on another device.
We don't have a timeline on when/if this would be resolved for affected devices but we suggest keeping the app updated so you won't miss any improvements coming your way.
Thanks again!