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[Mobile][Philippines] Can’t stream or download songs since last update

Plan

Premium

Country

Philippines

Device

iPhone 11

Operating System

iOS 13

 

 

My Question or Issue

I can’t play anything on my phone and I also can’t download my songs. This happened after I updated the spotify app on the app store. Is there a fix?

Hey folks,

Thanks for your patience while we looked into this issue.

We’re happy to say that this should now be fixed for everyone!

 

Be sure to perform a clean reinstall of the app and make sure you're on the latest version.

 

Thanks!

Comments
PatrickForia

For some unknown reason, I can download and play songs now. Is it fixed? 

Peter
Status changed to: Fixed

Hey folks,

Thanks for your patience while we looked into this issue.

We’re happy to say that this should now be fixed for everyone!

 

Be sure to perform a clean reinstall of the app and make sure you're on the latest version.

 

Thanks!