Need help? Check out our FAQs for solutions to a wide range of topics.
We've had some reports that playlists are disappearing from Your Library after being downloaded for Offline listening on mobile devices.
The right teams are aware and looking into this.
We really appreciate all your reports and patience thus far!
We've done some magic backstage and this should be fixed in the latest version of the app.
If you're having troubles, first make sure that the app is rocking the latest version available.
If that doesn't do the trick, don't hesitate to let us know by starting a new thread in the related Help Board. We'll be happy to lend a hand.
I can confirm version 220.127.116.115 has fixed the issue for me as well.
Thanks for the work but please also fix the order problem in the submaps.
Or add a tool to order the playlists in submaps as you have done in the mainmaps.
I dont think the issue is solved yet.
My playlists have disappeared on all platforms Android, Windows and Web