[Mobile] Queue button missing

Hello 

like shown in the picture the queue button is not present 

Plan

Premium

Country

 

Device

(Samsung S7

Operating System

(Android Oreo)

 

My Question or Issue

 how troubleshot

Screenshot_20181027-123128_Spotify.jpg

Hi folks, 

 

The behavior with the queue not displaying while listening to Daily Mixes or Radio is expected. This is because of the dynamic setup of DM and Radio. Since both of these generate songs on the fly, it's not possible to display a complete queue from start to end, because the queue would be endless. Adding songs to the queue will still play them though.

 

If you think a change on this is something other people would like, feel free to add it to our idea board so others can vote for it. 

 

We're closing this one now. All the best!

Related Issues

Comments
Moderator
Moderator

Hey @Kaiiizer.

 

Thanks for reaching out on the Community! We'll be glad to help you out :)

 

Hm, that's odd! I know this sounds obvious, but would you mind performing a clean reinstall by following the steps outlined here? This can solve many common problems that our users experience.

Could you also provide us with your Spotify app version? This will enable us to investigate your issue further.

 

Thanks!

stevehadd
Newbie

I've also noticed this bug. I have found a workaround, which is I click on a song to play it (i.e. instead of adding it to the queue, then the queue button appears. After that I can add songs to the queue and browse the list of songs on the queue. So it seems like a bug where whatever happens when you play a song by clicking on it does not happen when you added a song to the queue.

lubos
Roadie

Such a situation can happen when I listen to Daily Mix and put some songs on the queue. Songs from the queue play, but the queue is not displayed and I can not see the queue

Moderator
Moderator
Status changed to: Under investigation

Hi there,

 

Thanks for raising this issue on the Community! 

 

We've passed this on to the relevant team, who are currently looking into it.

 

Note that if you are not seeing the Queue button when playing Radio (eg. when starting a song radio) or a Daily Mix, this is expected behaviour. However, if you then try to add a song to the Queue when either playing Radio or Daily Mix and the Queue button still doesn't appear, then you are experiencing the issue.

 

If you are experiencing the issue as described above, would you mind leaving the following info for us in a comment below:

  • Mobile device and OS version
  • Spotify version
  • Exact steps to reproduce the issue + screenshots, if possible

Also, don't forget to click +VOTE to show that you are experiencing the issue.

 

Thanks! We will keep you posted right here :)

Jemi
Spotify Legend

Hey @Kaiiizer and @stevehadd,

 

Is this still happening for you? We're just wondering if you're experiencing the same thing as @lubos, as in does it only happen while you're playing a Daily Mix or Radio, and you're trying to add other songs to queue? Or does it happen while playing any other album/playlist?

 

Keep us posted!

stevehadd
Newbie

Hi Jemi, Peter

 

Playing around with app, it does seem to be triggered by playing a daily mix and then adding an item to the queue. If I then go to look at the queue, there is no queue button. At other times, the queue button is present. I'll dd further details (android and spotify versions, steps required), shortly.

Moderator
Moderator

Hey there @stevehadd,

 

Thanks for posting about this.

 

Keep in mind that as @Peter mentioned before, at the moment it is expected that the button missing on the Daily Mix, due to the way the playlist works. Just to confirm, does this occur in other playlists as well?

 

If so, a screenshot and some additional details (Spotify version and your device and its OS version) would be very helpful. Just make sure that it doesn't include any personal/sensitive info. 

 

We'll be keeping an eye out for your reply :)

lubos
Roadie

The queue button is not displayed for Daily Mix even when I add some songs to the queue. However, songs added to the queue will play

Jemi
Spotify Legend
Status changed to: Not Right Now

Hi folks, 

 

The behavior with the queue not displaying while listening to Daily Mixes or Radio is expected. This is because of the dynamic setup of DM and Radio. Since both of these generate songs on the fly, it's not possible to display a complete queue from start to end, because the queue would be endless. Adding songs to the queue will still play them though.

 

If you think a change on this is something other people would like, feel free to add it to our idea board so others can vote for it. 

 

We're closing this one now. All the best!

phillipp2013
Regular

I am not able to see queue in any way. Am talking about my library and not radio. iPad.