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[Mobile] Unable to download podcast episodes

We've received reports that users are unable to download podcast episodes on the mobile app. Downloading music is unaffected and works as usual.

Hey folks,

 

Thanks for your patience while we looked into this issue.

 

We're happy to announce that this should now be fixed for everyone running the latest version of Spotify 😎

 

If you're still having trouble you can post a new thread in the relevant help board here.

 

Cheers 🤘

Comments
brhuffma23

Cannot download podcasts to device. Click on download button and it says it is adding to my episodes but nothing happens. 

 

Device: Apple iPhone 15

OS: iOS 17.5.1

Spotify Version 8.9.40.506

Country: US

Plan: Free

Cleared cache, deleted/reinstalled ap, shutdown/restarted phone, shutoff wifi to force cellular data, shutoff cellullar to force wifi. Has been going on for ~1 week. Have updated both the app and iPhone to "current" version amidst the last week and no change

holeysalt

Hi there,

Same issue. There are a few podcast episodes that won't download even after restarting the app and the phone, and cleared cache. 

Spotify version: 8.9.42.575

Device: Samsung S23 Ultra / Android version 14

 

Thank you.

jrhmallett

Same issue as stated by many. Can’t download new podcasts and they won’t auto download. Clearly an issue with the latest version of your app. 

for reference 

Spotify version - 8.9.40.506

iPhone 13 Pro

iOS - 17.5.1

 

Same as mentioned by others above, cleared cache, removed auto download from podcasts and re-added etc etc

 

 

forcehighfive

Downloads have started working for me again, looks like issue has been resolved

jp210173

Same here

iphone 13

ios 17.5.1

spotify 8.9.40.506

 

 

Pope12

Plan

Free

Country

CZ

Device

Xiaomi Mi A2 lite

Operating System

Android 10

Spotify version

8.9.42.575

 

I've tried to clear application local data. I've uninstalled the app and reinstalled again from the google play. I can download only one episode. More episodes are not downloaded, even if I want to manually start download. Free space: 26 GB. Furthermore, I also had problems playing downloaded episodes without internet connection (another reported issue).

 

Edit: from 27.5. new episodes are downloaded automatically. Old can be downloaded manually. Nothing has changed from previous post.

Kmr2

I'm also experiencing the same thing. Unable to download even over Wi-Fi. I have tried this on both a Google pixel 6 am a Samsung Galaxy Fe.

Faeriegirl

Device: iPhone on iOS 17.5.1

spotify version: 8.9.40.506

country: NL

 

Can’t download podcasts. They’re also not automatically added to my episodes either. 
Restarting the phone let me download the top 2 episodes but as soon as I scrolled down I couldn’t download anymore. 
Happens on multiple wifi networks, clearing cache also didn’t help. 

Plan

Premium

Country

Turkiye

Device

Samsung Galaxy A53

Operating System

Android 14

 

It's all begun after the last update, there was nothing wrong before that update. When I turn off my internet connection and tap on the "Your Episodes", old episodes that I downloaded are looking dimmed and the green download sign is circling endlessly. It seems like the app cannot recognize exact location of episodes on my device. There's no any problem with the music side. I mean when I tap on the "Liked Musics", all the musics I downloaded stays there and play perfectly.

mmaliniak

Still not working. No podcasts manually or automatically. Exactly the same...press the download key and the + symbol turns green. 

 

8.9.42.575