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[Mobile] Unable to download podcast episodes

We've received reports that users are unable to download podcast episodes on the mobile app. Downloading music is unaffected and works as usual.

Hey folks,

 

Thanks for your patience while we looked into this issue.

 

We're happy to announce that this should now be fixed for everyone running the latest version of Spotify 😎

 

If you're still having trouble you can post a new thread in the relevant help board here.

 

Cheers 🤘

Comments
Natalie86

Same here, exactly. Started about a week ago. Very frustrating having to go in manually each day when it worked well for years.

mmaliniak

exactly the same issue

MartinT

Hi folks, 

 

Thank you for reaching out to the Community!

 

@Grooveytunes, thank you for letting us know about this. You mentioned that everything else downloads as intended, only podcasts are not working for you, correct? Does the User Interface allow you to click on the download button? How does this look like on your end, could you please attach a screen recording with your next response. If the file is too big you can add it to Google Drive and send us a link to it.

 

@amfsilva, Thank you for letting us know that you're also experiencing this on Android, could you also let us know in detail about the circumstances in which this happened. 

 

We'll be on the lookout for your response.

 

Cheers.

amfsilva

Hi Martin

Thanks for your attention.

The button (left) to select the podcast to be on the list works fine, the (right) button, the one to download sometimes download, sometimes dont, this stranse beahaviour only start this last week.

Also for the automatic download, so the podcasts goes to the list, and when filtred by download, arent working, so I have to go everyday to the list of new podcasts, and select them, and press manualy download button, and sometime it downloads sometime it doesnt. 

Yordan
Status changed to: Under investigation

Hi there,

 

In case you're experiencing this issue, make sure to give it a like and provide us with the following info (if you haven't already):

  • your device's make, model and OS version
  • the exact version of Spotify you're running
  • the troubleshooting steps you've tried so far

Thanks! We'll pass the info on to our tech folks so they can look further into this.

 

As always, rest assured we'll keep you posted here as soon as we have any new information to share, so Subscribe to the thread from the three dots menu to stay tuned!

Dexterolson12

It seems I'm only having auto download issues with my conservative leaning podcasts.  What a shock!

Grooveytunes

https://drive.google.com/file/d/1vOFNcT5IJmYJwlnZ2DEEoHy71-7zgHk9/view?usp=drivesdk 

 

when i tap the download button (down arrow) it only flashes the prompt “Added to your episodes” but it doesn’t do that and it does not initiate the download.  When i tap on the “+” button, it gives the same prompt and changes the button to a green check mark, indicating it did add to my episodes. The download does not initiate though.

amfsilva

Exactly the behaviour i get 👍

trustfalllol

I'm using spotify version 8.9.40.509. Thanks for looking into the issue. 

DuncanDT11

Same issue for me, podcasts just not downloading or being added to my episodes. Very frustrating.

 

iPhone 13 

iOS 17.4.1

Spotify version 8.9.38.455