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Music Deleted and Storage Changed

Status: Closed

On my cellphone I download a lot of music. Every once in a while my storage location changes from my SD card to my phone and deletes all the music I downloaded. I can't change the storage location back to the SD card unless I restart my phone.

Hey there.

 

We haven't heard from you in a while, so we'll be closing this thread for now. 

 

If you ever need us again, just give us a shout. We're always here to help.

Comments
Julian
Status changed to: Need more info

Hi @WhoWillKnow, welcome to the Spotify Community!

 

Are you having problems to listen to the songs you downloaded at the moment? If it happens again, make sure to check this article. In there you'll find some tips that might help you fix the problem.

 

If it happens again and you tried the tips in the article with no luck, let us know the model, operating system and Spotify version you're using on the affected device. Also make sure that you SD card has at least 1 GB of free Space.

 

Have a great day!

SergioDavid
Status changed to: Closed

Hey there.

 

We haven't heard from you in a while, so we'll be closing this thread for now. 

 

If you ever need us again, just give us a shout. We're always here to help.

Env: prod