Music just stops

Status: Closed

Hi so when I play Spotify on my s8 either through a aux cable or Bluetooth, I get 3 maybe 4 songs then it stops randomly, I'll press play and it will carry on playing from where it had stop. Can anyone help? Thanks 

Hey @2dads!

 

As we haven't heard back from you in a while, we'll be closing this thread.

 

You can open a new one if you still need help.

 

Cheers.

Comments
Aichel
Status changed to: Need more info

Hey @2dads!

 

Welcome to the Spotify Community.

 

Could you let us know what operating system and Spotify versions you're using? It also wouldn't hurt to give the app a clean reinstall with these steps. Just to check, can you play songs indefinitely from your phone's speaker?

 

Also, can you let us know if this happens when you use Spotify from a different device, or when you use a different internet connection? It'd also be helpful if you could tell us for how long has this been happening. Did it work as intended before? Did this start happening after an app update?

 

Keep us posted 🙂

Alfredo
Status changed to: Closed

Hey @2dads!

 

As we haven't heard back from you in a while, we'll be closing this thread.

 

You can open a new one if you still need help.

 

Cheers.