Music stops playing after 10 minutes when headphones are connected

[koobek]

• Hello,

For some time now the Spotify app on my Samsung S10 has been stopping playing music after about 10 minutes every time I'm listening through headphones. It happens when I'm connected via Bluetooth headphones or wired headphones. 

Weirdly, when I play music through the phone's speakers the problem does not occur. 

I've tried reinstalling the app, changing the app's battery saving settings and made sure my phone doesn't put the app into the sleep mode. None of the above resolved the issue. 

Please help.

Plan

Premium

Device

Samsung S10

Operating System

Android 10, One UI 2.1

[Katerina]

Hey there folks,

We haven't heard back from you in a bit.

There's currently a newer version of the app available. Are you still experiencing this after updating the app?

If so, let us know in a comment below, along with the exact version of the app you end up with - this can help the teams looking into this behind the scenes.

We'll be keeping an eye out for your replies, thanks!

[renecasarin]

Hi

I downloaded this new version yesterday and today i´ll test it

[WanTec]

It seems like music plays continiously now.

Will keep updated if not so.

[Xenia]

Hey there folks,

We appreciate the recent comments confirming that things seem to be up and running again with the newest app version.

In case you are still experiencing this issue, we'd recommend making sure your device and operating system are up-to-date.

If you have any further questions, feel free to create a new thread in the relevant help board here.

Thanks again!