Trying all this on Windows 10
My Question or Issue
I try to change the photo of my profile, but every time I upload a new photo, it shows that everything is in order, but when I restart the Spotify app, I see nothing.
I reinstalled Spotify several times (also deleted everything in appdata) and my account is not connected to Facebook.
Thanks for staying with us and for your comments on this one.
Our tech team have looked into and carefully investigated it.
For now please try the following steps to attempt a solution and rule out other possible issues:
Also keep in mind that there's usually a delay to the time it takes for the app to load the image on all sections of the app.
If you’re still experiencing this issue after trying the suggested steps, make sure to click + VOTE and let us know:
One more time, thanks! We’ll keep you posted as soon as we have more updates available.
thanks for posting in the community !
Please make sure to check out this help page on how to change your profile picture correctly.
Let me know how it goes :)
I've been trying to change my profile picture for earlier and it was working fine beforehand, I changed my profile picture to a new image but when I refresh it doesn't save. I've tried multiple different pictures and they upload but don't save. I've tried reinstalling Spotify and it seems my Spotify profile may be glitched for its showing playlists that are private as "public". Any help please?
I wanted to change my profile picture and I did but it wouldn't save? Everytime I logged in and out the profile picture would be gone? It doesn't appear on my phone app or web player either. Is there anything I can do or should I just wait it out?
Thank you in advance !
The changes should appear within a day, usually a few hours.
I would recommend reinstalling the desktop client, maybe there is an issue preventing profile picture from being updated.
Let me know how it goes!
the default picture still remains when I change my profile picture
also it doesnt change when i restart the spotify
I tried reinstall but it's same
Hi there @ptonn,
thanks for posting !
Could you please provide a bit more info like:
- Which subscription are you using?
-From which device are you trying to change it ?
- Is your account e-mail or Facebook based ?
In the meanwhile please make sure to check out this help page for further steps.
Waiting on your update :)
thanks for answering my questions !
Please make sure to check the steps i provided in my last post.
In addition, please check out this solved idea on the same matter.
Hope this helps :)
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