For many months now I haven't received notifications of any sort. No playlist subs, no new music, no artist updates. Hel|, I don't even get notified when my friends share music with me! Before you ask for a screenshot (I've read the other million and a half topics of people complaining about this same thing and you guys doing nothing about it), all of my notification settings are turned ON. I use Spotify across two Win10 devices, a Mac running 10.11.6, an iPhone running iOS 10 (I still had these problems back on 9), and an Android device running 6.0.1.
The one thing that set Spotify apart from competitors such as Apple Music is the social aspect such as sharing music and colaborative playlists. Now these features are near useless because I don't receive notifications anymore and I can't even find the messages section in the iOS app to see what music my friends have sent me. Spotify is no longer worth my money and I will be looking into alternatives if Spotify doesn't get their act together. I'm so tired of coming on here every time I have a problem to find that people have been having the same problem for months or even YEARS!!!! Seriously, Spotify is a disgrace.
On May 15th, we will be turned off the in-app notifications "bell" on desktop. We are continuously working to improve and simplify our notifications features, and this change will allow us to shift our focus to email and push notifications. We are also working on completely new ways of keeping you up-to-date with new album releases, helping you discover new music, and know what your friends are up to.
To make sure you have your email and push notifications set up the way you'd like, check out the steps here.
Please share any feedback you have here in the Community. We're listening, and will pass it all on to the team.