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No option to watch ad when offered to listen "ad free"

Status: Closed
I have been offered this twice in 20 minutes, with no button to watch the ad, and it does not automatically start my 30 minutes after the offer is over, instead it plays 4 ads or so, plays 3 songs (3 minutes each on avg, so 10 mins) and then offers the 30 mins ad free again, with no button to watch the ad. Again, does not start my 30 mins automatically. I have tried closing the app and re entering, but that does not fix the issue. I have a Samsung Galaxy S7 Edge. Hope this is seen and solved. ☺

Hey @wellsarewet!

 

We're closing this thread as we didn't receive an answer from you. If you're still having the same issue, just give us a shout.

 

All the best 🙂

 

Comments
Hubo
Status changed to: Need more info

Hey @wellsarewet! Welcome to the Spotify Community!

That's not cool! Could you send over a screenshot of what you're seeing when you get this offer? Let me know how you get on! 🙂

Have a nice weekend!

Erika
Status changed to: Closed

Hey @wellsarewet!

 

We're closing this thread as we didn't receive an answer from you. If you're still having the same issue, just give us a shout.

 

All the best 🙂