No volume on screen nor play/pause button working in control centre.

Status: Closed

When I am playing a song on my iPhone (iOS 11.0.3) it doesn’t give me and option to pause/play the music in the control centre. When I also change the volume of the music when the screen is locked nothing happens. The volume does not go up or down. I can not see what is playing on the locked screen either.

 

When im driving along Spotify does not allow me to view the now playing so I can not see what I’m listening to. 

 

Spotify is also not coming up on my Apple Watch series 2 to allow me the change song/play/pause or control the volume. 

 

This issue has be around since Monday and has just made it inconvenient to listen to music while working.

Hey @ConnorDavidSmit!

 

We're closing this thread as we haven't heard from you in a while. If you're still having the same issue, just give us a shout by creating a new thread.

 

All the best.

Comments
MonicaM_Bogota
Status changed to: Need more info

Hi, @ConnorDavidSmit!

 

Welcome to the Spotify Community.

 

Could you let us know what device, operating system and Spotify version you're using? Also, do you remember if this started happening after a specific update or event? Maybe the steps here could help you with this.

 

Keep us posted. 

RodrigoPalma
Status changed to: Closed

Hey @ConnorDavidSmit!

 

We're closing this thread as we haven't heard from you in a while. If you're still having the same issue, just give us a shout by creating a new thread.

 

All the best.