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We've seen reports of some Bluetooth connections to other devices displaying Car View. The right team is aware of this.
If you're experiencing this, let us know by adding your +Vote the info requested in the Status Update.
All the best!
We just wanted to thank you for your collaboration and confirm this is being looked into by the right folks.
We're not able to provide an exact timeline for a fix, but we'd recommend always keeping your Spotify app up-to-date to ensure you're on the latest version.
In the meantime, if you're experiencing this, it'd be great if you'd keep leaving the following info and your +VOTE in the thread so that we can pass it on.
About the Bluetooth device prompting Car View:
Rest assured that we continue to report them with the right teams and if we have any updates on your specific device, we'll share them here.
For more info on what statuses in the Ongoing Issues board mean, check out this Spotify Answer. Thanks again!
We've seen reports of some Bluetooth connections to other devices displaying Car View. There's also the opposite issue, where connecting via Bluetooth to the car doesn't produce Car View. The right team is aware of this.
If you're experiencing this, let us know by adding your +Vote and commenting the following:
I'm not able to get the "car view" while connected to my Fiat Panda bluetooth on my Android phone. The name displayed while connected is "BT Uconnect".
I have this issue in my car. Even better i don't have tje car view option in the app. And lately i i can't even change the song with my car command.
Car: Mini Clubman 2018
Phone: OnePlus 6T (Android 9)
How do I turn off the Car View on my aftermarket android base car stereo? I am using the app from Google play store. I turned it off in settings, but it's still that ugly car view screen.
Hey there @Larry616,
Thanks for reaching out here in the Community about this!
We really appreaciate your report 🙂
It'd be very helpful if you could also let us know the following:
We'll make sure to pass these details on to the right teams, thanks!
Samsung Galaxy s9 plus.
I hope this helps.
Hi - We have this issue on Bluetooth headphones with pairing name 'KS Accent 60'
Hi Spotify - any update?
Thanks for your patience so far.
If you're still experiencing the first issue as described by this thread's title ("Non-car Bluetooth devices displaying in Car View mode"), could you get back to us in this thread and confirm that it's still an issue, and provide us with the requested info if you haven't already? We will then pass it on to the right team who can look into it.
If you're still experiencing the second issue where connecting via Bluetooth to the car doesn't produce Car View as expected, we suggest you create a new thread for it in the help boards so that we can handle it separately. Feel free to post the link here so that other users can head over to it and leave the required info - we will then escalate it to our Ongoing Issues board and help you troubleshoot it if it's still an issue.
I continue to have the same issue I already posted. All of my settings are where they should be to turn this feature off, but I still have the Car View that I would to have turned off and go back to the screen we use to have.