Using iPhone 6s, current iOS 12.2, Spotify Premium.
Country - UK
My Question or Issue
It worked a week ago and was able to access a few podcasts. Since then, if choosing to play acts as if no connection and stays on 0:00. Other music works fine.
Works fine if using my iPad just not on iPhone. Same internet connection and also not working with phone network either. Seems a little bizarre.
I have soft reset computer. Updated, Uninstalled and reinstalled Spotify. Logged out and back in. Still problem on phone.
Specific podcast is “on purpose with Jay Shetty”
We're happy to announce that the issue has been solved.
If you experience something, please don't hesitate to reach out in the Help Boards.
Let us know if you have questions. Have a nice day!
I'm having the same problem too. Hope someone can help.
All my sources cannot play On Purpose with Jay Shetty Podcast ( App on PC, App on ios, or Spotify web on Chrome).
I am having the same issue for the past 2 days now. All other podcasts play.
I am having the same issue. I can play it on my desktop but not my Iphone. Any other podcast or music works fine. Hopefully this can get fixed. I need my Jay for the weekend.
Using IPhone 6 Plus
Same here. I can play all other podcasts 😥 please fix soon
Same problem here:(
Same for me, I have an IPhone 7 and I’m in Colombia, in my laptop all episodes works well besides this one https://open.spotify.com/episode/2mAmO4wHHO3SXacgg6VdxL?si=4yMTTbuhT76sDn9aoCQN9Q
Anyone has the same issue with this one in another devise?
I'm unable to play any of the Jay Shetty podcasts too as well, not sure how else to contact Spotify... hope this will resolve soon.
We've seen some reports on Jay Shetty podcasts not working on iPhone. The right team is looking into it. In the meantime, make sure to restart your device and reinstall the app.
And if you have already, add a +Vote and comment the following:
We'll keep you updated here.
We've received word that the issue should now be resolved. Try a quick reinstallation if you are still experiencen this.
If this doesn't help, please hit +vote and leave a commend with the following:
Have a nice day!
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