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Not playing entire playlist played, database error?

Status: Closed

Hi

There seems to be an ongoing database problem, I see it thru that my entire playlist is not being played in shuffle mode. I have just 1 playlist with +3K songs in it, and what I experience is that i chosse to play it and by default I have shuffle mode enabled, after a period of time I notice that it is the same songs over and over again, in fact the same 25 songs over and over again.

I have verified this by skipping to the next song repeatedly.

My solution is to create a new playlist, copy all the songs to the new playlist, and start playing from there, this will work for a couple of weeks, but at some point the same error occurs again.

I know that the workaround is easy, so why should I bother, but I guessed that the developers would be interested in fixing this issue.

Hi @hmainz!

 

We're closing this thread as we haven't heard back from you in a while. Don't hesitate to give us a shout if you still have the same issue.

 

Have a great day 🙂

Comments
JohnVuojo

I can verify this, as I have the same issue. I hit play, check the queue and it's the same exact songs every single time.

Edit: Now it seems to work again.

RodrigoPalma
Status changed to: Closed

Hey @hmainz, welcome to the Spotify Community!

 

We’d like to know a bit more about what’s happening. Can you let us know what’s the device, operating system and version of Spotify you’re using? We’ll see what we can suggest.

 

We’ll be waiting for your answer.

hmainz
Hi
On My iPhone 6s running iOS 10.2 I'm using 6.8.0.3870,
On My PC's mostly HP Elitebook 820 g2 running Windows 10 anniversary
edition I'm using 1.0.42.151.g19de0aa6
hmainz
Hi
On My iPhone 6s running iOS 10.2 I'm using 6.8.0.3870,
On My PC's mostly HP Elitebook 820 g2 running Windows 10 anniversary
edition I'm using 1.0.42.151.g19de0aa6
Mara_F

Thanks for that info @hmainz

 

Does it help if you filter the artists or songs by name? 

 

@JohnVuojo, thanks for letting us know. We're glad it's working fine 🙂 

hmainz
Not that i know, nothing I tried, I only use the sorting function if and when I am searching for a specific song, do you have any indication that it might affect the function?
JuanSebastian

Thanks for letting us know that @hmainz.

 

We’ve recently made some improvements to our shuffle algorithm. We’d love to hear your feedback here.

 

Let us know if you have other questions. 

RodrigoPalma
Status changed to: Closed

Hi @hmainz!

 

We're closing this thread as we haven't heard back from you in a while. Don't hesitate to give us a shout if you still have the same issue.

 

Have a great day 🙂