Announcements

Help Wizard

Step 1

NEXT STEP

Not receiving email notifications for artists I'm following

Status: Not An Issue
0 Likes

I submitted this elsewhere on this site but haven't recieved a response in a couple of weeks.  

 

I stopped recieving email notificaitons of all types near the end of 2016.  My account still has email notificaitons turned on and the correct email address on file. Did these get discontinued along with the notificaitons in the desktop app?  If not, how could I go about fixing this?

Hey @tjstieve!

 

We're no longer sending email notifications for every new release. If you're opted into New Music notifications, you should receive one email a week that highlights new releases from the artists you follow alongside a link to your Release Radar playlist. This is the best place to see all new releases from the artists you follow.

 

Give us a shout if you need us again. 

Comments
Erika
Status changed to: Not An Issue

Hey @tjstieve!

 

We're no longer sending email notifications for every new release. If you're opted into New Music notifications, you should receive one email a week that highlights new releases from the artists you follow alongside a link to your Release Radar playlist. This is the best place to see all new releases from the artists you follow.

 

Give us a shout if you need us again.