My phone is a Huawei Honor i7. Android version 6.0.1, Spotify version 22.214.171.1240 armV7.
If Spotify is shut down when the program has been set to "Offline", you will never be able to start the app again. When you start it you will be asked to log in, but when you do you get a message saying "please go online to connect to spotify". This issue has been for many months now, and it is very disappointing to see that Spotify has done nothing to solve it. When you encounter this problem you will have to uninstall the app and install it again. This means that you will loose all your downloads.
What once was a great app has become the most annoying app I have on my phone. What makes it worse is the lack of customer care shown by Spotify.
Thanks for getting back to us with this info.
We've spoken to the tech team, and they're looking into finding a fix for this. We don't have a timeframe for a fix, but hopefully we'll have an update soon.
In the meantime, we have a workaround for this issue.
When you get the Please go online to connect to Spotify, just hit cancel > delete password > re-enter pw > log in.
You should be able to get back in this way, without having to reinstall the app.