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On Android 6.0 Marshmallow is no longer possible to save Spotify downloads onto the SD card

Status: Closed
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Device: Motorola Moto G 4G XT1039

 

Operating System Version: Android 6.0.1 Marshmallow

 

Spotify Version: 4.3.0.922

 

Description:

After the OS update from Android 5.1 to 6.0.1 it is no longer possible to save Spotify downloads onto the SD card. Several ways to solve this problem in the Spotify support-forum do not work for the device Motorola Moto G 4G

 

To reproduce:

    1. Download quality set to "extreme"
    2. Download a randomly chosen album
    3. The download will always be saved in the following folder: internal\Android\data\com.spotify.music.

Workaround:

N/A

 

 

Additional information:

Reinstallation with addiditonally deletion of the above-mentioned folder on internal storage do not help.

Permission for Spotify to use the Storage was also manually set and did not help.

 

 

Hello,


I am closing this one as the issue is already reported and "Under Investigation. You can find the thread here.

 

Comments
Dreadlord
Status changed to: Closed

Hello,


I am closing this one as the issue is already reported and "Under Investigation. You can find the thread here.