Ordering Songs In Search - Wrong Song Plays

Desktop version : 1.0.89.313 and 1.0.90.266

OS : Windows 10

Device : Laptop

 

To reproduce :

 

1 - Make a search : (e.g with the word : boat) / On songs results click ; See All

2 - in the results list try to play any song : it plays correctly.

3 - now order the list by Title or Artist or Album...

4 - in the ordered list try to play any song ; it plays the wrong song

 

Additional Note : It seems that the issue is also happening on Mac Desktop.

Hey folks,

  

As we mentioned, our tech folks are looking into this. Keep in mind that we're testing some things backstage so no worries if you're having troubles sorting search results at the moment.

 

We'll let you know as soon as we have any updates. In the meanwhile, make sure, if you're experiencing this, to hit the +VOTE button. 

 

Thanks for bearing with us!

Related Issues

Comments
Moderator
Moderator
Status changed to: Need more info

Hey folks!

 

Thanks for reporting this. If possible, please try first the following troubleshooting steps:

  • A clean reinstall of the app
  • Restarting the device 
  • Logging out and back in the app to shake things up
  • Try a different device
  • Does this occur when connected to a WiFi or 3G/4G network? Or both?

If that doesn't help, make sure to click +VOTE to stay updated. Also, you can leave a note with the following details:

  • Device
  • Device OS
  • Spotify version

We'll be keeping an eye for your replies!

/K

Rock Star 17
Rock Star 17

All the infos at the beginning of the 1st post !

Whatever the connection !

All troubleshooting done !

Same issue on different computers !

Same issue already reported by other users :

Here : https://community.spotify.com/t5/Desktop-Windows/Song-searched-listing-cannot-be-played-properly/td-...

and

Here : https://community.spotify.com/t5/Desktop-Mac/Spotify-sort-by-title-artist-album-time-popularity-then...

 

Note : issue only happening during a search

 

orbs163
Newbie

Device: PC

Device OS: Windows 10 64bit

Spotify version: 1.0.89.313.g34a58dea

Kidkong
Newbie

Can confirm.

Sucessfully reproduced the issue today (22.Sep.2018) on my Macbook Pro running High Sierra (10.13.6).

Spotify is reinstalled today after the update, and issue persists.

 

Spotify build:

1.0.90.266.g3d7e0517

erdc5
Newbie

Hi All, 

I having the same issue, 

 

Data Test:

Plan: Premium

Country: Mexico

Language: Spanish

Device: Macbook Pro late 2015

Operating System: macOS High Sierra 10.13.6

Internet Conection : WiFi and LAN

Spotify Version : 1.0.89.313.g34a58dea

 

After search for a song and order by any category, spotify reproduce the wrong song.

Steps to reproduce the bug: 

1. Search for any topic (i.e.: "Swing")

2. In the section "Songs" (or in spanish "Canciones") chose the opction "View all"  "Ver todas) 

3. Here you can play any song and all is OK

4. Order the songs by any category (i.e.: "TITLE" spanish "TÍTULO) 

5. Try to play any song. 

 

Current behavior:

After order the songs and try to play one, the reproducer does not play the song that you select, insted of, it reproduce the same song that was in that place before order it.

Also I already re-install the App and same happen.

Expected behavior: 

The reproducer shold play the correct song after order it. 

andrewr26
Newbie

Having the same issue too - it extends to adding songs to a playlist too. Instead of adding the song I am trying to add, it adds the wrong song.

 

Data Test:

Plan: Premium

Country: U.S.

Language: English

Device: Macbook Pro late 2016

Operating System: macOS High Sierra 10.13.6

Internet Conection : WiFi

Spotify Version : 1.0.89.313.g34a58dea

carpboy2
Regular

Guys, it's broken and it's server side. The version was fine a week ago and suddenly started doing this. Updating was not helpful.

 Please fix ASAP, I can't use my PAID product.

This is a fatal flaw, completely kills the usefulness of the desktop app.

 

 

piratk
Regular

I am also experiencing this issue. And there are also some other variants:

  • Search for something, say “Gabriel” and select “Show Tracks”
  • Now, sort by “Thumbs up”
  • Scroll down, and select “The book of Love - Live” By Peter Gabriel
  • Instead of The book of love, Sledgehammer starts.

Another variant:

  • Play music from “my tracks”
  • Open one of the albums in the track list and remove it
  • Go back to “my tracks” list, and select a track in the lower parts (below the album removed)
  • Some other track starts

My guess is that when we launch a track from the track list, the row number in the view is used as index towards the player, instead of the index in the original list, as the list has been sorted and filtered in the view in different ways in both these scenarios.

Darrepac
Regular

I have the same issue... sounds crazy to let such issue without correction...

carpboy2
Regular

"We'll be keeping an eye for your replies!"

Are you? Really? I see no indication of that happening here.

Spotify: Answer and fix this! I am incensed I can't use my service and even angrier about the apparent lack of effort in fixing this.

Please respond.