[PS4] Playback Issues





 United States of America



 My Question or Issue

 My music continues to pause not allowing me to listen to any song completely I have searched for hours with no solution working is there any way to fix my problem

Hey everyone,


The right teams took a look backstage and this should be fixed now! Please make sure you're on the latest version of the app 🙂


If you're on the latest version of the app and you're still experiencing this, we absolutely want to know. Please post in Help - Other if you are so we can investigate ASAP.

Have a good one!


I'm having the same issue seemed to start last night >< was working fine the day before, now nothing will play and nothing will fix it. Everything works ok on my mobile and laptop its just the PS4 thats buggy!

Status changed to: Need more info

Hey folks,


Thanks for reporting this issue to us on the Community.


As we pass on this information to the relevant team, could we ask you to provide us with the following info:

  • Console (PS/XBOX) + system version
  • Spotify version on your console
  • When did you start experiencing this problem?
  • Does it work normally on another PS account (if you have one)?

Thanks! We'll be looking out for your replies.


Console: PS4

Version: 2.07 

Last Updated: 1/29/19

First experienced the the issue(everytime i try to play music the song pauses after 2-3 seconds) on 1/29/19. 


Console: PS

Version: 2.07

Problems started happening  on January 29th of 2019


Console: PS4 System Software 6.20
Spotify: V 2.07
Problems began January 29th 2019


Console: PS4

Version 2.07

It began Jan, 29th.


Same as a bunch of others it would seem.

Ps4 for me and the day before yesterday

Console: PS4 System Software 6.20
Spotify: V 2.07
Problems: 1/29/19, pauses after 2 seconds on every song



Same here... but on both Xbox AND Playstation.


Console: Xbox One


Noticed the problem happening on: 1/31/2019


Description: Every song pauses a couple of seconds after you play it. Varies to 1 to 3 seconds.