Help Wizard

Step 1


[PS4] Playback Issues





 United States of America



 My Question or Issue

 My music continues to pause not allowing me to listen to any song completely I have searched for hours with no solution working is there any way to fix my problem

Hey everyone,


The right teams took a look backstage and this should be fixed now! Please make sure you're on the latest version of the app 🙂


If you're on the latest version of the app and you're still experiencing this, we absolutely want to know. Please post in Help - Other if you are so we can investigate ASAP.

Have a good one!


Hey @Mdgaines! Welcome to the Spotify Community. ^^


That doesn't sound cool.


Have you tried to restart your console to see if that helps?

And have you checked if there is an update ready for you app?


Let me know how it goes! ^^



Same for me on my xbox... First didn't open app at all, i reinstall app, some time was ok but now again stops playing...Also keep showing now this. Already 3xAlso keep showing now this. Already 3x



No I've tried multiple times. I have uninstalled four times, logged out of all other devices, did the mtu thing and no success at all just started happening out of no where but thanks for the suggestion.



Same. I've been having this issue since late last night. I thought it was just the ps4 app being a little buggy, but now it's just horrid, and nothing seems to work to fix it.


Still no fix for it I have no idea what's happening it's been fine for the past couple of months that I have used it and now it's basically dead and unusable


I guess we just wait and cross our fingers?


Unless you habe a spare goat we can sacrifice to the Music Gods. But that's a longshot.


I havent used spotify in a few days and it was working fine the last time i did and now when i go to play music on the ps4 im having similar problems to you, my music pauses every 2-3 seconds its impossible to even listen to one song ive tried all sorts to fix it and no success


Also most of my friends are having the same issues just thought id mention it so you all know that its a common problem

Hey Nico, has there been a solution to this problem yet? It seems to be a big one and i love my music.


Same problem here):