Announcements

[PS4] Playback Issues

Status: Fixed

 

Plan

Free

Country

 United States of America

Device

Ps4

 My Question or Issue

 My music continues to pause not allowing me to listen to any song completely I have searched for hours with no solution working is there any way to fix my problem

Hey everyone,

 

The right teams took a look backstage and this should be fixed now! Please make sure you're on the latest version of the app 🙂

 

If you're on the latest version of the app and you're still experiencing this, we absolutely want to know. Please post in Help - Other if you are so we can investigate ASAP.


Have a good one!

Comments
KaiserVB

Mine started playing without incident today. It's actually odd. I'm hoping this is the end of it? Have we won?

 

I hope so. Feels good to rock out and play again.

Mrdisc

Add this to the fix confirmations... Restoring the licenses through settings/account management has resolved the issue 😉

Daisy
Status changed to: Fixed

Hey everyone,

 

The right teams took a look backstage and this should be fixed now! Please make sure you're on the latest version of the app 🙂

 

If you're on the latest version of the app and you're still experiencing this, we absolutely want to know. Please post in Help - Other if you are so we can investigate ASAP.


Have a good one!

psp_28

I also worked on restoring ps4 licenses. Thanks finally the music returns.

Thx

RyanEJ9

Thanks to all for the help so glad it works again 🙂

MellowMike

I’m still experiencing these issues 

veryAngrySimon

Having the issue on PS3

Music stops playing and basically makes me to log in again.

At least add an check-box for saving login details, otherwise it's a nightmare, going back to youtube

tgertz9

Hi, I was wondering how If theres a way to fix this problem, my spotify account is linked to my old ps4 which burned in a fire and now theres no way to get it and I'm tryna link my spotify into my current ps4 but it won't let me since my other one is already linked, anyway I can change that? 😔

Anton372020

Playback is accompanied by bugs. The bug looks like it's like you're listening to a bad vinyl. The bug occurs periodically. The bug can appear both during playback and when restarting playback.