[PS4/Playstation] Spotify wont play every song

[11120668871]

Device:

PS4

Operating System Version:

ps4

Spotify Version:

 just updated

Description:

I want to play a song on the Playstation app, so I go to a playlist and hit X when being in the coverflow view, sometimes that song starts, sometimes it doesn't. When it does an i go to the next song it very often just pauses and does not continue. And then, when I go to the next song it starts playing the first song for like half a second and then immediately pauses again and so on with the next few songs until it comes to another song that it will play normally. 

To reproduce:

1. open playlist in ps4 app
2. start playing (will immediately go back to pause...)
3. Additional information:

I have shuffle an repeat all enabled

Behaves exactly the same, when playing the music on the ps4 and controlling with the android 6.0 phone

[nnmisicrea]

Hi all,

I have the same problem. I noticed that it occurs when I use a Premium account.

Stefano.

[James]

Hey!

Welcome to the Community.

We've had similar reports of this issue and this is currently under investigation. 

Hopefully we'll have some good news soon. We'll keep you posted. 

[mike_yiannik]

Exact same here,

Made another acount not premium and it works just fine..

Very disappointed with premium 😞

Mike

[1195529965]

Hi all,

I have the same problem on a PC (1.0.20.94.g8f8543b3). 

Ex: Captain America - The Winter Soldier OST

I just can listen "An Old Friend"

I have a premium account... 

Very disappointed too...

Yann

[1195529965]

>> If I use web player, i don't have the problem... Seems to be an issue of the desktop version. I've cleaned storage cache, but the problem still here.

Yann

[RossMalagarie]

Same here since about 3 days ago PS4 version of spotify skips to next song some times 10 seconds in. Logged out and in about 3 times. Still happens. 12/29/15. Help please.

[nnmisicrea]

Hi James,
I keep looking for news...

Cosidering that my Premium account is useless to me, how can I ask for a refund?

Stefano.

[koetermann]

Same problem here. So why do I pay for premium? Annoying!

[akumaryu]

Same problem here. It affects some of my local  files that I synched last week. They are playable on my pc and on my smartphone ( also in offline mode etc. )
But, not on the PS 4 - the titles are shown, but when I try to play them via remote, they won´t play. When I open Spotify on my PS4 they don´t even appear in my playlist ( 6 Tracks )
Other locally synched files that I synched approx. half a year ago are working.