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Paid Premium subscriptions reverting to free

Hey folks!

 

We noticed reports that some of you who have already paid for their subscriptions are currently seeing their account get reverted to the Spotify free service without any specific reason.
This is currently being investigated.

Hey folks!

 

Sorry about this inconvenience.

The main issue that caused your accounts to revert to free should now be fixed.

All of you who have been affected will receive a refund of your last payment.
In case you don't, you still can't re-subscribe or anything else is out of order, do let us know! 
We'll do our best to help 🙂

Hope all goes well from now on.
Take care!

Comments
NandanaMU

I paid for the premium but it doesn’t activate 

Leponex

The same. Lost my premium. Paid for year 2/6/23

Vasil
Status changed to: Fixed

Hey folks!

 

Sorry about this inconvenience.

The main issue that caused your accounts to revert to free should now be fixed.

All of you who have been affected will receive a refund of your last payment.
In case you don't, you still can't re-subscribe or anything else is out of order, do let us know! 
We'll do our best to help 🙂

Hope all goes well from now on.
Take care!

voronzorok

I still haven't got my premium status back.  What should I do?