Playback issues: Songs going silent on Android app

[Yordan]

We've received reports from Android users that the progress bar of a song keeps moving but there's no sound coming out. When the app is restarted, the progress bar goes back to the point where the song went silent.

Some users noticed that the issue doesn't occur when the features below are toggled off:

• Gapless playback - found in the app's Settings > Playback
• Equalizer - also found in Settings > Playback

[AIM57A]

AEST 0500-0600

Spotify version 9.0.48.380

Android 15

Google pixel 9 Pro XL

Having the same issue with the volume reducing to silent. The track still keeps playing. I am not using headphones or connected to an external speaker. 

The phone is not on do not disturb or sleep modes.

I have tried clearing the cache, turning off volume control settings and contacting Google support and they have diagnosed it as a Spotify issue.

[313xzb4xuh6vofqecina]

Please fixed my Spotify account. 

[Doctor_Tyranny1]

Sorry, i wish I could. but I am not the tech support. Just the starter
of this thread.

[appu5841]

Please help me Dolby Atmos support please 

[lurncole]

This is happening on iOS - iPhone 14+

[ulfmollerstrom]

@Maria 

Turning of the seamless playback solved the issue (but that's a bit annoying), but it's back in version 9.0.50.416.

I'd love to see a solution...

[Doctor_Tyranny1]

me too. but it hasn't happened to me on a while. ( knock on wood veneer. )

[Dax618]

Happens to me on spotify lite, the main app AND the web player. It plays one song, then the next one begins and fades out quickly. I thought it was an ad issue, ads keep trying to load then the song would start, after a couple of songs with no ads to interrupt them it went silent and problems began. It's really weird, after reading some comments I would agree and consider it some sort of (undeserving) temporary ban since the player/app wont matter. As I said, weird...

[javajnky]

This issue goes back to 2019.  Still no resolution.  I've actually got a new phone and a new router.  It's still an issue even when I play from the web app.  It's consistent, regardless of the device or whether you uninstall and reinstall.  They know this, but will still ask you to jump through those hoops.  Even with the most current version of Spotify and Android.  It really doesn't matter.    You'll notice it most if you try to play from multiple speakers, like the Alexa Everywhere group.  

So, six years later, and still no fix.  Well done, Spotify.  

[hiroki_doge]

• Occurrence June 25, 2025 4:00pm, JST
• SONY Xperia 1 III SOG03, Android 13 (61.2.D.0.130)
• Spotify version 9.0.54.518

In the Spotify app, after playing a song, when using another app, the next song is selected, but it gets stuck in loading mode and the song does not play.
This occurs regardless of whether you are playing directly from a mobile device or connected to another device (Bluetooth, headphones, etc.).

The language used in the video is Japanese. Sorry. (I using DeepL.)