Plan
Premium
Country
France
Device
Oneplus 6
Operating System
Android 8.1
Application version
8.4.57.803 armV7
My Question or Issue
Since the last update I'm encountering several problems that were already flagged as bugs in previous threads, but all at the same time.
- After some time of use, the notification controls disappear and I have to control the music by opening the app
- The mini-bar showing pause/play control and song name while browsing the app can start the music but not pause it. The only controls that work are the full screen ones
- Sound goes to speaker when unplugging wired headphones and/or bluetooth headset instead of pausing
- The music just stops randomly by itself , and when going into the app, it's paused
What I tried
- Reset the application permissions
- Reset the phone settings specific to headsets
- Reinstalling the app
- Force kill the app and restart
The only things that worked did so temporarily. By force killing the app, it goes back to working normaly for a time.
This is ongoing since the last update, since almost a month.
I really hope this will be fixed soon as it's making me consider switching to another service.
Hey folks,
Here to let you know we've escalated this to our team and they are currently looking into this.
If you're experiencing issues with the player not showing in the notifications bar, the notifications tray or on the lock screen, there's a separate thread for that here.
Could you please provide us with the following info:
Remember to hit a +VOTE if you haven't done so yet.
Thank you all for pointing this out to us. We hope to get back to you with an update soon :)