My larger playlists never fully download - they get stuck on 'Waiting'. Is there any way to see what tracks it's getting stuck on without re-adding each song one by one?
Hey guys!
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Feel free to give us a shout if the issue persists.
There are 2,780 songs in the playlist. I've seen it get up to around 2,550 before hitting the snag. This happens on both Mac & Windows. Version 1.0.38.171.g5e1cd7b2
Wow, thank you for showing me this. I haven't used a Windows laptop in probably 9 months or so, at my old job, so this is pretty concerning that it says it was used within the past week. Given your device restrictions, this very well could be the issue.
Just to check, do you have any other playlist synced on your Mac besides the one with 2,780 songs?
If this is the only playlist you're trying to sync, we'd suggest clearing the com.spotify.client folder in the caches folder of your mac, and reinstalling the app following these simple steps.
Then, resync all your music and let us know how you get on.
I've done all of that, and I've been deleting songs from the playlist to try to make it more manageable. I deleted Spotify and the cache from all my devices, then I went through the website and deleted the devices there. Then, I reinstalled it on the device I use it most frequently (my Macbook). There are no other downloaded playlists, currently.
There's a new version of the desktop app, could you check if you've got this one installed? Just head to Help > About Spotify in the menu of the app. Also, we'd like to test if the same thing happens from a mobile device. Could you try to sync the same playlist on your phone? Do you experience the same issue?
Hey guys!
It seems we didn't receive a reply. We're setting this as "Closed" in the meantime.