Playlist Photo

Status: Closed

I have spotify on my mackbook and it won't let me download an image for the playlist. It either says it can't download or it isn't the right size and it's too small when it's more the 300 × 300

images-1.jpg
 
We're changing the status to this post as Closed since we haven't heard from you in a while. No worries though, you can get back in touch with us if you still need help. 
 
Hope you have a great day 🙂 
Comments
Aimee_T
Status changed to: Need more info

Hi @roseritchie23, welcome to our Spotify Community!

 

Keep in mind that the profile picture must be .jpeg, with a maximum file size of 4 MB. Also, make sure your picture doesn’t violate any copyright, trademark, or personal image rights. For more information, check out our playlist image guidelines

 

If everything is under control, try to change your profile picture from an incognito window.

 

Let us know how it goes 🙂

Mara_F
Status changed to: Closed
 
We're changing the status to this post as Closed since we haven't heard from you in a while. No worries though, you can get back in touch with us if you still need help. 
 
Hope you have a great day 🙂