(Playlist) "Liked songs" restarts to first song

[NielsJacobs]

Plan

Premium

Country

Netherlands

Device

iPhone 11 Pro

Operating System

iOS 13.3.1

Spotify version
8.5.52.935

My Question or Issue

If I'm listening to, say song #237 in a playlist, when the song is over it always jumps back to the first song in said playlist. This happens with any song # I choose.

How can this be solved?

Edit: I say playlist, but I mean the list of "Liked songs"

[conniewang]

I’ve been trying to get through my entire “Liked Songs” list and I’m somewhere in the middle now, but today when I would select the song I stopped at, it wouldn’t keep playing in order (sequentially), Spotify would go all the back to my most recent liked song. No matter where and how selected/changed the shuffle or not, the song after the one I selected would be my most recent liked song. 

Plan- Premium

Country USA

Device

(iPhone XS)

Operating System

(iOS newest)

[dmeheret]

Mine too!! It only started like 2 ish days ago for me, and nothing I do will fix it. I’ve tried deleting and reinstalling the app and nothing works. It’s so frustrating!!

[Ivan]

Hey there @NielsJacobs, 

Thanks for reaching out to the Community about this. 
 

As a first step we'd suggest running a clean reinstall of the Spotify app on your device. We recommend this step as it'll remove the old drivers first and then install the new ones. This tends to solve issues with the app's performance.

Give your device a quick restart as well before you open the newly installed app. 

If that doesn't do the trick, let us know and we'll assist further. 

We'll look out for your reply. 

[conniewang]

Thank goodness it’s not only me, Spotify is still acting funny....

[senriquemx]

I got the same problem on Galaxy s9 and Windows 10, I already installed spotify and logged out everywhere

[Mario]

Hey @NielsJacobs,

Just jumping in to add something to @Ivan's reply.

Since we've now started looking into this and need to collect all the relevant info, it'd be great if - together with the info you already shared - you'd let us know the following exact version of Spotify on your device.

@senriquemx, thanks for reaching out about this here. Would you mind letting us know the following?

• All the devices you experience this with

• Exact version of their operating system

• Exact version of Spotify on each device

We'll look out for your updates and we'll be here to keep taking care of this with you. Don't hesitate to let us know if there's anything else we can help with in the meantime!

[riptideforlife]

Plan 

Premium

Country

Usa

Device

iPhone 7

while listening in liked songs, instead of going to the next song, it jumps back to the most recent song added to liked songs. (Shuffle is not on)

[Billy-J]

Hey @riptideforlife, thanks for reaching out to the Community!

Could you try a clean reinstall of the app following these steps? If that doesn't help, could you send me a screen recording of what happens after play the first song? Make sure to hide sensitive info when posting to the Community.

Also, could you let me know the iOS version for your iPhone 7? You can check by going to Settings > General > About.

Let me know how this goes!

[Mario]

Hey all,

Thanks for reaching out about this in the Community.

First, we'd suggest the following:

• restart the Spotify app
• log out and back in
• make sure the app is up-to-date
• check your device’s operating system is up to date
• perform a clean reinstall of the Spotify app

If after that you’re still having trouble with this, we ask you to share the following info:

• device(s)
• operating system version
• Spotify version

Once we have that, we will pass it on to the relevant team, who will look further into it.

Thanks!

[limin]

I also encountered the same problem despite performing a clean re-installation. @Mario 

Plan

Premium

Device

iPhone 6, Asus Zenbook

Operating System

iOS 12; Windows 10
Spotify Version
1.1.29.592.gf0779179 (laptop)
8.5.52.935 (phone)