Need help? Check out our FAQs for solutions to a wide range of topics.
iPhone 11 Pro
My Question or Issue
If I'm listening to, say song #237 in a playlist, when the song is over it always jumps back to the first song in said playlist. This happens with any song # I choose.
How can this be solved?Edit: I say playlist, but I mean the list of "Liked songs"
Thanks for your patience while we looked into this issue.
We’re happy to say that this should now be fixed for everyone! Just make sure your app is updated to the latest version.
If you're still having trouble, make sure to post a new thread in the relevant help board here.
Thank you for keeping us in the loop and promptly sharing the required info!
Would you also mind letting us know the exact version of Spotify on your iPhone 6? You'll find it by tapping Home > Settings > About.
We'll pass the info on to the relevant teams and keep you posted.
Have a nice day 🙂
Hi, the spotify version on my iPhone is 188.8.131.525.
I’m experiencing the same issue - I have followed the prompts multiple times - even the ones recommended to others with the same issue.
iOS version is 13.3.1 and the problem was solved for a bit when I reinstalled the app but it just happened again
Same thing is happening to me, only it happens on random songs at random times, in my "Liked songs" instead of in a playlist. I've tried the suggested steps but the issue persists. I don't think it's a problem with Spotify Connect, as the problem occurs even when I'm offline, on both devices I use.
Premium for Students
Huawei P20, Dell XPS 15
Android 9 (EMUI 9.1.0), Windows 10 Pro
184.108.40.2061 (phone), 220.127.116.118 (Laptop)
Edit: The problem doesn't seem to occur on the first 100 songs in "liked songs". On the 101st however, it reverts immediately back to the top song in the list.
Thanks for reaching out about this in the Community.
For those of you who haven't tried yet, we'd suggest the following:
If you're still having troubles after trying, we ask you to share the following info:
We'll keep passing it on to the relevant team, who will look further into it.
Hey, I have time same problem on my phone since yesterday, it happens always in my "Liked Songs" - but only if they are downloaded. If they are not downloaded, the next Song starts to play. If they are, the first song. Tried all the suggestions, didn't help.
I have Spotify Family
Android 9, 3.31.401.1
Hi. My phone's been doing the same thing for two days. I've done what you have suggested, but it doesn't work. It happens in my Liked Songs.
I also have Spotify premium. If you have anything else that could fix this, please, I'm getting tired of trying to listen to a song only to have "I gave you all" come on. Also, if I press back on "I gave you all" it won't go to my last song. Instead, it goes to "Atlas: Eight" by Sleeping at last.
Hi, I have the same problem and its not resolve. I delete and re-install the app but not working
Country : France
Device : Samsung s10e
And the app Version is : 18.104.22.1681
I have been having the same problem since April 4th. I could start with one song further down my liked songs playlist and after that song is done, it just restarts. I have tried everything you have suggested and it is still happening.
Samsung Galaxy S10, iPad 11 Pro
Android 10, iOS 13.4
Version 22.214.171.1241 (phone) Version 126.96.36.1995 (iPad)