Playlist sorting malfuntion

[DanielBK]

I posted this under the iOS subheading a week ago but it didn't get much traction, so I'm posting it here. I really hope it can be fixed soon--I would totally appreciate it!

iPhone App keeps switching Playlist Filter

Thanks,

Dan

[SergioDavid]

Hey @DanielBK, welcome to the Community!

What device, operating system, and Spotify version are you using? Also, how long has this been happening for? Does logging out and back in help? You can also try restarting the app.

Be sure to let us know how it goes.

[DanielBK]

Hi there!

It's been happening for a couple of weeks. I'm on an iPhone 6S Plus, using iOS 11.1.2. I'm using Spotify version 8.4.28. Loggng out and then logging back in doesn't help. I've also deleted the app and reinstalled––also doesn't help.

Can you please advise?

Thanks!

Dan

[William_13]

Hey @DanielBK! Thanks for the info.

Do you notice anything specific before the filter goes back to all playlists, such as restarting your phone? Did it start to happen after an update or event? If you try from a different device, does it make any difference?

Keep us posted 🙂

[Alfredo]

Hey @DanielBK!

As we haven't received recent updates on this issue, we'll be closing the thread.

If you still need help, you can definitely open a new one.

All the best.