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Playlist won't play when Enhance is toggled on

I have noticed that multiple people, throughout several platforms, have encountered a bug/issue where the playlist will not play when playing a playlist that has been enhanced.  

 

After testing it out for myself, i too have encountered the issue.

Here is how i encountered the bug.

  1. Chose a playlist that hasn't been enhanced
  2. Played a song 
  3. Clicked on enhanced
  4. Song selected continues to play but next song stops playing and won't play unless enhanced is turned off. Also occurs if you try to skip or select a different song.

For those who have encountered the issue please upvote/comment your experience on this thread.

 

Happy Listening!

Keanu_C

Hey folks,

 

Thanks for your patience while we looked into this issue.

 

We’re happy to say that this should now be fixed for everyone! Just make sure your app is updated to the latest version.

 

If you're still having trouble, make sure to post a new thread in the relevant help board here.

 

Thanks!

Comments
Yordan
Status changed to: Under investigation

Hey everyone,

 

In case you're experiencing this issue, make sure to give it a like and provide us with the following info (if you haven't already):

  • Your device's make, model and OS version.
  • The version of Spotify you're running.

Thanks! We'll pass the info on to our tech folks so they can look further into this.

 

As always, rest assured we'll keep you posted here as soon as we have any new information to share, so Subscribe to the thread to stay tuned!

312yjc643cc2oadjmyon

For me it’s just certain playlists won’t play if I have enhance on. I don’t know why but the devices that I am using, Laptop, IPhone, and the Apple TV, won’t play it. I don’t know if it is because of a bug or because of how big the playlist is. I have Premium family plan. 

Ps a suggestion for playlist. Can we have the hide function even if it ours. It’s kinda annoying that you can only do it with others playlist or albums

Blacksword

Hi, same issue here, please find the info below:

  • Your device's make, model and OS version.
    • Apple iPhone 13 Pro, iOS 16.3
  • The version of Spotify you're running.
    • 8.8.2
jabanks31198

Hello I have this happening on both android and windows version myself started yesterday while on mobile, 
Have uninstalled and reinstall/logged and relogged into both applications issue still remains 

Windows version: 1.2.3.1115.gd61a8f5c
Windows 10 64bit with most recent windows update 
Android version: 8.8.2.434
Phone samsung z-flip 3 with latest android version

Keanu_C

Multiple Devices:

Apple: iPhone 14 Pro, iOS 16.1.2, Spotify version, 8.8.2.511 ; Macbook Air 13inch 2019, macOS Ventura 13.0, Spotify version, 1.2.3.1115.gd61a8f5c

Windows: Windows 10 Home, Spotify Version, Spotify for Windows
1.2.3.1115.gd61a8f5c

sg-shorty

For me it just started today. As others have said before, when I use the "enhanced" feature the playlist is not playing any songs and saying that I do not have an internet connection, although my internet works fine. I can still play other playlists with the "enhanced" feature disabled and when I disable the feature it works again. Yet this is a problem, as I like the "enhanced" feature.
Plan: Premium

Country: Austria

Device 1: Google Pixel 4a with Spotify Version 8.8.2.434 and android version 13.

Device 2: Microsoft Surface Laptop Studio with Windows 11 and Spotify Version "1.2.3.1115.gd61a8f5c"

 

Terppi
Spoiler
 

iPhone 11 Pro Max iOS 16.3

Spotify app version 8.8.2.511

Spotify Premium plan

RyanMiller

Seems to be resolved. Just updated to 8.8.4 on iOS 

Eyce-1987

Same issue 

 

Samsung galaxy s22 ultra 

Android 13

Spotify 8.8.2.434

 

 

tylerwatsonj123

@Keanu_C seems like the issue is now resolved on my iPhone 12 Pro Max with the latest update to version 8.8.4. I will check my pc version later today and update if needed